Our representative will verify your insurance company to ensure benefits and determine deductible, coinsurance and co-pay amounts. Following completion of this process, you will be given an estimate of charges based on the procedure(s) that are scheduled by your physician.
Our policy is that deductible, coinsurance and co-insurance amounts be paid on or before your procedure date. You will receive a phone call from us regarding the amount to pay. If you have not received call from us regarding your benefits ,with 24 hours of your procedure, and you know your plan benefits will require a payment, please call and ask to speak with our Business Office. Charges for cosmetic procedures and other procedures not fully covered by your insurance must be paid in full two weeks prior to the date of surgery.
We will submit a claim to your insurance carrier based on the actual procedure(s) performed. The performance of additional or fewer procedures than scheduled, could result in a higher or lower total bill.
We strongly encourage you to personally contact your insurance company about your upcoming procedure. It is mandatory that YOU, as the insurance subscriber, confirm that all prior authorization information necessary to your specific policy is completed before your procedure date. You may be penalized by your insurance company if you do not follow your policy guidelines. You must understand what your benefits cover and how this may affect your financially.
Payment in full on your account is due within 90 days from your date of service. Please contact your insurance company directly if you experience any delays. YOU are responsible for guaranteeing payment on your account and being aware of your individual policy restrictions and benefits.
Your insurance company, including Worker’s Compensation, auto (no fault) and personal injury, is legally responsible to you. Our relationship is with you, our patient, not your insurance company. Consequently, all charges incurred are your responsibility. The obligation to assure payment in a timely manner lies with you regardless of what your insurance company chooses to do.
You should normally receive a response from you insurance company within 30 days of your date of service. If you experience a delay, it is expected that you contact your insurance company to check the status of your claim and to expedite payment. Please call our Business Office at (501) 834-5777 if you encounter a problem with you insurance company and need our assistance.
The Center accepts cash, checks and all major credit cards. Post-dated personal checks will not be accepted the day of surgery.
Ways to Contact Us
By Phone
By Fax
Insurance Verification
Questions on verification of patient’s benefits before surgery.
Patient Accounts
Information and questions on patient accounts, including payments and outstanding balances.
Scheduling
Physicians and their offices to verify block time and scheduling questions.
Material Manager
Vendor questions concerning purchase order questions and invoicing issues.
